Shipping Policy

To set clear customer expectations: This policy applies only to delivery addresses within the United States. Standard shipping is free for every U.S. order.

For practical reference and transparency: Orders are generally processed within 1–2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4–6 business days. The combined estimated delivery window is therefore generally 5–8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

For clarity and customer reference: When an order ships, a shipping confirmation with tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate U.S. delivery address. Reach our team as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Under this customer policy: If tracking shows a delivery problem, or if an order arrives damaged or incomplete, contact Support@lavalrmy.shop or (870) 769-2575. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

As a clear operating standard: Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Lava Lamp also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Store and Contact Record
Registered business: Lava Lamp
Store name: Lava Lamp
Customer email: Support@lavalrmy.shop
Telephone: (870) 769-2575
Business location: 136 Madison St, Hartford, Connecticut, 06106, United States